What causes sewer backup, and who should I call if it happens at my home?
Sewer backup can be caused for a variety of reasons. Most commonly, backups are caused by tree roots entering the service line. If you have sewer backup, call the Public Works Department at (605) 626-7010, and they will check the sewer main. If the problem is in the city's line, the line will be jetted immediately. If it is in the service line, the property owner will be advised of the situation.

Show All Answers

1. Who is responsible for the curb stop on my service line and what is the Utility Services Warranty Program?
2. What causes rusty water, and who do I call if it occurs at my home?
3. What causes a watermain to break?
4. What causes sewer backup, and who should I call if it happens at my home?
5. What should I do if I see water dripping from my water meter?
6. Who should I call if I suspect I have excess water usage?
7. What causes water to back up in the city's holding ponds during heavy rains?
8. How does the city know whether its lift stations are working or not?
9. How are pumping stations enabled to continue working during long-term power outages?
10. How is the city's recycling program set up?
11. Why does the city no longer collect yard waste?
12. How can the city collect two days worth of garbage in one day after holidays? Why doesn't the city do it that way all the time to save money?
13. Why does the city have its streets swept so often?
14. How often are streets seal coated?
15. Why do manhole covers seem to sink every winter?
16. How can I apply to use a fire hydrant meter for construction