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Aberdeen Aquatic Center

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1. When does the Aberdeen Aquatic Center open and close for the season?

The Aberdeen Aquatic Center is typically open Late May/Early June through Mid August.

For current year opening day information check the Aquatic Center Website at http://aberdeen.sd.us/364/Aberdeen-Aquatic-Center

2. How do I become an employee at the Aberdeen Aquatic Center?

Summer employment applications are being accepted now! Positions include lifeguards, cashiers, concession operators, and maintenance. All Aberdeen Aquatic Center lifeguards are American Red Cross certified in lifeguard training. If you are interested in becoming lifeguard certified, please contact Travis Lemer at (605) 626-7015 to discuss training and employment opportunities. To apply for any position at the Aberdeen Aquatic Center, print and fill out an application from the following link:

Parks, Recreation and Forestry Dept.Application

3. What level of swim lessons should my child sign up for?

If your child did not take lessons with us last summer, please review the learn to swim level descriptions page. If your child did take lessons from us last summer, we do have records of which class they took and which level they should sign up for this summer. Please call the Parks & Rec office at 626-7015 for that information.

4. I am just going to watch and am not going to swim. Do I still have to pay to enter the Aberdeen Aquatic Center?

The Aberdeen Aquatic Center offers fun for the entire family, whether you would like to swim or just observe from the deck. All persons entering the facility are welcome to use our entire facility and are counted towards our maximum capacity, and therefore required to pay admission fees.

5. Does the Aberdeen Aquatic Center offer a group discount?

Yes, we offer a 20% discount package Monday through Friday for groups of 20 or more.

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Aberdeen Recreation & Cultural Center Dance Program

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1. What types of dance classes are offered?

The Aberdeen Recreation and Cultural Center Dance Program offers a variety of classes in tap, jazz, ballet, modern, rhythmic gymnastics, hip hop, clogging,and broadway.

2. Are there required classes?

Students of the Aberdeen Recreation and Cultural Center dance program are encouraged but not required to take ballet in addition to other dance classes. They may sign up for any dance discipline that interests them.

3. How are dance classes billed?

Dance classes have an annual tuition fee that is paid in nine monthly installments. Classes that are not recital-bound are paid in eight monthly installments. Payments are due by the 10th of the month, or at the time of registration.

4. How can I withdraw from a dance class?

You may withdraw from any or all classes at any time. Household credit and refunds will only be given for months with zero attendance.

5. Do classes have an attendance policy?

Any student who does not attend class for four consecutive weeks without giving notification will be dismissed from the program. The household will receive a cancellation notice in the mail. Re-registration may be permitted on a space-available basis.

6. Will I be required to purchase costumes for the recital?

No, one of the unique aspects of the Aberdeen Recreation and Cultural Center dance program is that we rent costumes each year to students to use for a minimal fee. Students will receive a complete costume (you supply the shoes and tights) the week before recital, and are asked to return them on the last night of the performances.

7. Do the dance classes have a dress code?

Attire requirements differ depending on the class.

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Aberdeen Recreation & Cultural Center Discovery Program

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1. What does ARCC stand for?

ARCC is short for the Aberdeen Recreation & Cultural Center, located at 225 Third Avenue SE.

2. What is a typical day like?

In Wee/Pre Discovery, the children stay with the same teacher all day. Each teacher will take the children through a variety of activities related to the week’s theme.

In Discovery, the children rotate between teachers for different activities related to the week’s theme.

3. Is the morning session different from the afternoon session?

The morning sessions are repeated in the afternoon.

4. What are the hours for Discovery and Wee / Pre-Discovery?

Morning sessions meet 9:00 a.m. to 12:00 p.m. (Noon). Afternoon sessions meet 1:00 p.m. to 4:00 p.m.

5. Do you have early drop-off and/or late pick-up?

Because of limited staffing time, children should be dropped off no more than 15 minutes early for the sessions and no later than 15 minutes after the session ends.

6. Do I have to come into the building to pick up my child?

Yes, for the Wee/Pre Discovery Children. Due to the layout of the building and safety factors, we would like parents/adults to come into the building to pick up.

7. Do the children do different projects each week?

Yes. Each week revolves around a particular theme. There may be painting, music, and games, but there are variations on the approach to the projects.

8. Is there class on Fridays?

No. Discovery and Wee / Pre-Discovery meet only Mondays through Thursdays while classes are in session.

9. What are the requirements for Wee Discovery?

Children must have reached the minimum age of 3 by May 1 and must be able to use the toilet unassisted. The child may use pull-ups, however, in case of an accident, a parent will be notified to pick up the child.

10. How should my child dress?

Children should come dressed to get messy. Some of the project materials might stain clothing. On particularly sunny days, it might be a good idea to wear sunscreen. Children should wear shoes to play in, tennis shoes or closed toed sandals with heel strap (no flip flops).

11. May my child bring a visiting family member to class?

For the 2020 Discovery Sessions, Guests will not be allowed due to smaller class sizes.

Please call ahead to ask permission. If there is room in the session, generally the visitor may attend.

* There is a $5.00 fee for the visiting child per day.

12. Is it alright if my child walks home or to another activity after Discovery?

Before we allow a child to leave unattended from the program, we will need a signed permission slip from the parent or guardian.

13. Should I send a snack with my child?

For 2020 snacks will not be allowed in any ARCC Programs.  Water may be sent in a resealable container that is clearly marked with the child’s name.

For Discovery age children, no. Children between the first grade and sixth grades usually can hold out for three hours without a snack. For children in Pre/Wee Discovery it would be best to send a small healthy snack, in a well-marked bag/container. Drinks must be in a resealable container, and well-marked with the child’s name.

*Snacks must be free of peanuts, or tree nuts, for the safety of other students.

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Airport

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1. What can I take on board the airplane?

For exact guidelines, please visit Transportation Security Administration website 

Transportation Security Administration

2. How much does it cost to park my car at the airport?

Parking is FREE at the Aberdeen Regional Airport.

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ARCC Classes

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1. What type of classes do you offer?

The Aberdeen Recreation and Cultural Center (ARCC) offers classes to the public in a variety of the Arts. Classes in Visual Arts, Music, Dance,Social Dance, Literary, Cultural Arts, and Culinary Arts in addition to Leisure and Special Interest classes such as Dog Obedience, Financial Planning, Exercise, Language classes, Gardening classes, Computer/Technology classes and more.

2. How do I register for a class?

You can register for a class by stopping by our offices at 225 SE Third Avenue, Monday through Friday from 8 a.m. to 5 p.m.; or by calling in your registration to 605-626-7081 or 605-626-7015. Payment of the class upon registration is required. We take payment by check, cash or credit/debit card.

3. Do you offer any scholarships?

We offer a reduced fee for passes and recreation programs to youth 17 years of age and younger that are under qualified low income families. Personal income is verified by the South Dakota Department of Labor. Youth who are eligible to participate in the program may sign up for any department activity, class, or season pass at a 70% discount. For more information, contact the Aberdeen PArks, Recreation and Forestry Department at 605-626-7015.

4. What is the cancellation policy for classes and activities?

The Parks, Recreation, and Forestry Department reserves the right to cancel, combine, or divide classes, or to change the time, date or location of classes, or make other revisions wwhich may be necessary.

If a class is cancelled due to insufficient registrants, participants are given the opportunity to transfer to another class of equal value or recieve a full refund.

If a registrant requests a refund from an activity that has not been cancelled by the Department, the class fee may be transferred to a credit for another class or activity. If the participant requests a cash refund instead of a credit, a $5.00 per person per activity fee will be deducted from the full refund.

5. Do you prorate your fees?

We do not prorate fees for classes and activities.

6. How do I know where my class will be held?

You can find directions to your class area by asking the Information Desk employee to point you in the right direction to your classroom. Please feel free to ask for assistance.

7. Should I bring my own supplies to classes, or are supplies provided?

You will be notified upon registration if supplies are included with the class, or a supply list will be provided to you for supply purchase before the first class meeting.

8. Do you offer childcare for the children adults who are registered for classes at the ARCC?

We do not offer childcare for participants enrolled in ARCC programs.

9. My child is registered for two classes, but one class begins much later than the first one ends. Is there a place for him/her to wait until the next class?

There is a small waiting area across from the Information Desk. We do not provide supervision for waiitng children. It is suggested that if the wait is longer than 15 minutes, the parent should remain with the student. Under no circumstances are minors permitted to roam the building unattended.

10. Is there an area to get snacks if my child will be at the ARCC for an extended period of time?

There are two beverage machines and one snack machine located in the first floor annex. The ARCC desk does not provide change for vending machines.

11. Do you offer classes for special groups?

On occasion, classes may be requested for a private group or organization. Please contact us at 605-626-7081 for more details.

12. Who are your instructors, and how are they selected?

Our instructors are qualified people from Aberdeen and surrounding communities. Many of the instructors are professionals in their areas, while others have an extensive knowledge of their subject matter. Instructors are selected for their knowledge and skill areas as well as their desire to share their talents and ability to teach a vareity of students. All instructors are screened by the City of Aberdeen's Personnel Department and must pass a background check.

13. How may I become an instructor at the ARCC?

We are always looking for top quality instructors to offer unique courses! We choose class offerings based on participants’ interests and space availability. If you have a special talent, skill or knowledge that you would like to share with others in a class or workshop format, please contact the Aberdeen Recreation and Cultural Center at 605-626-7081.

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Building Inspection

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1. Where do I obtain a building permit?

Stop by our offices on the third floor of City Hall, located at 123 South Lincoln Street, or contact the Building Inspection Department at (605) 626-7017.

2. What building codes does the City of Aberdeen use?

The City of Aberdeen uses the following codes (codes may include modifications for local amendments):

• 2018 International Residential Code
• 2018 International Building Code
• 2018 International Mechanical Code
• 2018 International Existing Building Code
• 2018 International Property Maintenance Code
• 2015 Uniform Plumbing Code
• 2009 American National Standard Institute (ANSI) for Accessible and Usable Buildings and Facilities

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City Attorney

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1. I am a resident of the City of Aberdeen - can the city attorney's office represent me?

No. The city attorney represents the mayor, the City Council, the city manager, and all city departments. We do not represent private citizens. The South Dakota State Bar has a variety of resources to answer questions and to help you find a lawyer. South Dakota State Bar

2. How do I contest a parking ticket / traffic ticket?

For traffic tickets, there will be a date on the bottom of your ticket. You should go to magistrate court on that date and enter a plea of "not guilty." A trial will be set for another date.

To contest a parking ticket, fill out a Ticket Review Form. If you submit the form before your fine is due, you will not incur any late fees.

A Ticket Review Form may also be used for traffic tickets and other violations of city ordinances. However, please be advised that tickets are rarely dismissed.

3. Can the city attorney's office help me with landlord / tenant issues, or issues with my neighbor?

Probably not. Most of these types of issues are private disputes, and the city is not involved. If you believe your landlord is renting an unsafe or substandard dwelling, or that your neighbor is violating a nuisance law, please contact the Code Enforcement Division at (605) 626-7017.

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City Manager

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1. Who is responsible for the annual city budget and five year capital program?

The city manager is responsible for preparing and submitting the annual budget and capital program to the City Council.

2. Does the city manager have the right to vote on matters at the City Council meeting?

No, the city manager has the right to take part in discussion but cannot vote on City Council issues.

3. Who has the authority to hire, suspend, or remove city employees?

The city manager has the authority to exercise administrative powers to hire, suspend, or remove city employees.

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Engineering

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1. Who is responsible for the home irrigation systems in the boulevard of my property

Irrigation systems that are located in the bouldevard or on Public Right of Way are the responsibility of the homeowner. When work is being done in the Right of Way, such as Curb & Gutter, Corner Ramps or bike paths, private irrigation systems are often encountered. If damage happens to occur to and irrigation system, the property owner is the responsible party to make the repairs. Applications & Permits

2. Who is responsible for maintaining the sidewalk in front of my house?

The property owner is responsible for the repair and maintenance of sidewalks, by state law. Any property owner who fails to maintain their sidewalk in a safe condition is considered negligent in their duties as a property owner, and is liable for injuries that may occur due to its lack of maintenance.

It is further required that property owners or renters of property within the City of Aberdeen shovel the snow from their sidewalk to allow for pedestrian passage. If ice and snow build up, the property owner must make every effort to clear that snow and use salt, sand, or other materials to prevent it from becoming slippery.

3. Who is responsible for maintenance of the water and sewer service lines leading to my home?

The property owner is responsible for all piping and appurtenances that are not part of the water or sewer main. Problems such as water leaks, broken or inoperable water shut-off, blockages, or freezing that occur in the service lines are the responsibility of the property owner or tenant to rectify.

A list of licensed contractors is available from the Engineering or Public Works departments at (605) 626-7010. Visual Example of Service Line

4. How do I get the settled curb and gutter replaced in front of my home?

The city budgets for curb and gutter replacement annually. The current city policy is to repair areas that are also going through our normal patching and chip sealing program. Other areas will be looked at, but unless a serious safety hazard exists, areas will be completed during the patch and sealing program. Call the Engineering Department at (605) 626-7017 for information.

5. What can I do about my neighbor's drainage coming onto my lot?

There is not currently an ordinance that directly deals with a property owner's rights in this situation. It is recommended that the property owners try to work out a mutually beneficial solution between them.

Normally, a drainage swale can be created on the property between the homes to direct the drainage to the street or backyard and away from structures. If a solution cannot be worked out to the satisfaction of the property owners, and one property owner feels they are being damaged by the other property owner, it is a civil matter, which may require appropriate legal counsel to resolve the matter.

6. Who is responsible for maintenance of the street lights in Aberdeen?

The City of Aberdeen owns and maintains lights along most major roadways in the community. The city has a contract with Northwestern Energy to install and maintain street lights in other areas of the community. If you notice that a street light is out, please call (605) 626-7010 and report the location. The necessary repairs will be made as soon as possible.

7. Who should I have locate my property lines?

Local engineering firms provide surveying services for private landowners. A list of licensed land surveyors is available in the Yellow Pages under Surveyors-Land. The city does not provide this service for private landowners.

8. What is the current schedule for major road improvements in Aberdeen?

Major road improvements currently scheduled include:

• 2011 - Brown County 19 from Eighth Avenue North to Sixth Avenue Southeast
  
• 2012 - Roosevelt Street North from Eighth Avenue North to Fairgrounds Road

Current Projects Under Contract

9. How can I get my alley paved?

Many neighborhoods have decided they would like to have a paved alley. The city does not pay for the improvements, however, it will provide many of the services needed to reduce the costs to adjacent landowners. View more details.

10. What permits are required from the Engineering Department

Any time you contemplate performing work in the Public Right of Way, permits will be needed.

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Finance

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1. Who can I talk to about a question on an ambulance billing I received?

Questions on ambulance billings may be directed to the Finance Office by calling (605) 626-7045.

2. Do I have to license my pets and/or bicycles?

City ordinance requires pets and bicycles to be licensed. Pet and bike licenses may be obtained at the treasurer's office in City Hall. Pet licenses require current vaccination information. Treasurer's Office

3. Where can I get copies of the city's budget and financial reports?

Copies of the city’s budget and financial reports are available at the Finance Office, located at 123 South Lincoln Street; on the city’s website; and at the K.O. Lee Aberdeen Public Library, located at 215 4th Avenue SE.

Budget and Financial Reports

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Fire & Rescue

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1. What are the phone numbers for the Fire Department?

• Emergency and fire: 9-1-1
  
• Non-emergency for ambulance transfers: (605) 626-7048
  
• Routine calls: (605) 626-7048
  
• Fire marshall / fire prevention: (605) 626-7024
  
• Ambulance billing info: (605) 626-7045

2. Can I use a fire pit or chimney-type appliance within the city limits?

Yes, as long as you follow ordinance as described in Chapter 24 - Fire Prevention and Protection: Division 3 - Open Burning Link to Aberdeen City Ordinances

3. How do I schedule a fire station tour?

If you would like to set up a tour of any of the fire stations call (605) 626-7048 to schedule a time and date.

4. How do I schedule training using the fireblast live burn simulator?

If you would like to set up training in the live fire simulator, call (605) 626-7048 and ask for Battalion Chief J. R. Huebner to schedule a time.

5. How do I obtain an application for a Knox Box?

To obtain an application for a Knox Box, please call (605) 626-7024 to schedule an appointment with the fire marshal.

A Knox Box, known officially as the KNOX-BOX Rapid Entry System is a small, wall-mounted safe that holds building keys for firefighters and EMTs to retrieve in emergencies. Local fire companies can hold master keys to all such boxes in their response area so they can quickly enter a building without having to force entry, or find individual keys held in deposit at the station.

6. How do I schedule a ride-along with Aberdeen Fire Rescue?

If you are an EMT student, paramedic student, or a currently certified out-of-hospital health care provider and are interested in doing a ride-along with Aberdeen Fire Rescue, you can call (605) 626-7048 to schedule a time.

7. Where can I get my scuba tank filled?

If you present a dive card at the time of drop off or have one on file with Aberdeen Fire and Rescue, the department will fill scuba tanks for a fee of $10.

8. Can I discharge fireworks in town?

Discharge of fireworks is prohibited by city ordinance. Discharge of fireworks is also prohibited within one mile of any city property outside of the corporate city limits.

9. Can I sell fireworks in town?

The sale of fireworks is prohibited by city ordinance. Retail sales of fireworks is restricted to sites located at least one mile beyond the corporate city limits. By state law, retail sales can only occur to residents between the last full week of June and July 4.

10. Can I place an above-ground tank containing flammable liquids for dispensing into motor vehicles within the city limits?

This is prohibited by city ordinance and the fire code unless the tank is made of concrete, vaulted, and buried underground.

11. How do I contact the South Dakota Department of Environment and Natural Resources (DENR)?

To contact the South Dakota Department of Environment and Natural Resources, call (800) 438-3367 or visit their website.

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Forestry

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1. Who is responsible for maintaining boulevard trees?

The City of Aberdeen Forestry Division is responsible for maintaining all boulevard trees within city limits. This includes trimming, removals and plantings.

2. Can the property owner take down a boulevard tree without permission from the city?

The property owner may not remove boulevard trees. Property owners must contact the Parks, Recreation, and Forestry Department office at (605) 626-7015 for removal requests.

3. What is the process for planting boulevard trees?

Property owners interested in purchasing trees for the boulevard are asked to pick up a free planting permit and acceptable tree list from the Parks, Recreation, and Forestry Department office, located at 225 Third Avenue Southeast or online at http://aberdeen.sd.us/249/Forestry-Technical-Services. Once the trees are purchased by the owner and the permit is approved, the Forestry Division will pick up the trees and plant them at no charge to the property owner.

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Human Resources

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1. How do I apply for employment with the City of Aberdeen?

To review open positions within the city, browse through current job openings on our website. To apply for positions of interest applicants can download, print, and complete a city employment application. Once completed, applicants can return the completed application to the Human Resources department, located in City Hall at 123 South Lincoln Street, or at the South Dakota Department of Labor and Regulation office. The City of Aberdeen is an equal opportunity employer (EOE). Current Job Opportunities

2. Is there a different application process for Police Officer and Firefighter/Paramedic positions?

Yes, if you are interested in police or fire positions, please use the following applications:

• Fire Department Application


• Police Department Application

3. Do we need to complete a separate application for each position we are applying for with the city?

Yes. To ensure equal opportunities for all applicants and to ensure accurate, up-to-date information on the application, we need to have candidates apply specifically for each position. Job Application

4. What benefits does the City of Aberdeen provide?

Full-time ordinance positions are eligible for health insurance, life insurance, South Dakota Retirement System, and paid leaves of absence. Also available are voluntary deductions for dental, vision, supplemental retirement, and supplemental insurance coverage. Employee Benefits

5. Where is the Human Resources Department located?

The department is on the second floor of City Hall, located at 123 South Lincoln Street.

6. How many employees does the City of Aberdeen have?

The City of Aberdeen offers 265 regular full-time positions by ordinance, plus approximately 250 seasonal positions, full- and part-time.

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Jail and Custody

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1. What is the procedure for posting bail?

To post bail, please bring bail money to the Brown County Jail:
22 SE Court St.
Aberdeen, SD 57401

2. What are the hours of operation for the Brown County Jail?

Brown County Jail is operated 24 hours a day. Routine business hours are Monday through Friday, from 8:00 am to 5:00 pm.

3. Is there a telephone number I can call to find out if someone is in jail?

To find out if someone is in jail, please call (605) 626-7100.

4. How many visits can an arrestee have and what are visiting hours?

The Brown County Jail’s visiting hours are Wednesday and Sunday from 1:00 pm to 4:00 pm. Arrestees can have two visitors per time period.

5. Where is the Brown County Jail located?

Brown County Jail
22 SE. Court St.
Aberdeen, SD 57401
Ph: (605) 626-7100

6. Are juvenile offenders handled the same as adult offenders?

No, in most cases, juveniles in custody can be released directly to their parents or legal guardians within a short period of time. However, cases requiring more investigation may require a longer detention at the Juvenile Detention Center.

7. Where is the Juvenile Detention Center located?

Juvenile Detention Center
22 SE. Court St.
Aberdeen, SD 57401
Ph: (605) 626-7100

8. Can children under 10 years of age be held accountable in a court of law?

No, children under 10 years of age cannot be held legally accountable for their actions and will not face court action. Cases will be forwarded to the juvenile officer.

9. Where can I direct questions regarding juvenile crimes?

Please contact the Aberdeen Police Department’s juvenile officer at (605) 626-7057.

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Lee Park Golf Course

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1. Is there a monthly payment plan option?

A monthly payment plan is available for anyone interested in purchasing a season pass, seasonal cart rental or annual trail fee. Payments for the season pass, cart rental and trail fee can be spread out over a 6 month period with the first payment due on May 15. A bank debit will be made from either your checking or savings account. For more information contact the Aberdeen Parks, Recreation and Forestry Department at 626-7015 or go to www.aberdeen.sd.us/leepark. The deadline for participating in the payment plan is April 15.

2. What are the golf course hours of operation?

Spring and fall hours are 8:00 a.m. to dark daily and Memorial Day Weekend through Labor Day hours are 7:00 a.m. to dark.

3. Do I need a tee time?

Yes, tee times are taken on a daily basis but walk ons are welcome. To reserve your time, please call the Lee Park Pro Shop at (605) 626-7092.

4. Are golf carts available for rent?

Yes, riding carts are available for rental. 

Cart: $9.00 for 9 holes/per person

Cart: $15.50 for 18 holes/per person

Pull Cart: $5.00 per day.

5. Does the golf course offer private golf lessons?

Golf lessons are offered by our PGA Professional Staff. Lessons are by appointment. Both individual and group lessons are available. 

Free 15 minute lessons that are individualized for each golfer and what they need help with.  Lessons start at 6:00 p.m. on May 3, 17 & 31, June 7 & 21, July 5, and August 2, 2018.

Contact the golf shop at 626-7092 for more information.

6. Do you have a twilight rate for golf?

No twilight rate is offered.

7. How old do you have to be to drive a golf cart at the course?

You must be 16 years old and have a valid driver's license to drive a golf cart.

8. When are golf league nights?

Tuesday and Wednesday nights are men's league. Thursday night is women's league. League play begins at 5:30 pm. One nine is always open for public play.

9. How far in advance do I need to schedule a tee time?

Tee times can be scheduled up to seven days in advance.

10. Does the course have senior leagues?

Yes, the senior men's league meets Tuesday mornings at 9:00 am. Senior women meet Thursday mornings at 9:00 am.

11. Does the course allow groups of 5?

Groups of five will be allowed with the approval of golf shop staff.

12. How big are the golf greens?

The greens at Lee Park average 5,000 square feet.

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Library

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1. How can I get a library card?

Citizens of Aberdeen and Brown County can apply for a free library card at the Information desk at the library.  Patrons from outside Brown County can obtain a card for a small fee.

For more information on applying for a library card, please call the library at (605) 626-7097.

2. Does the library have computers available for public use?

The library has desktop computers available for public use.  Computers are available on first come, first serve basis.  A library card in not required to use the desktop computers and there is no charge for the service.

The library has a limited number of laptops and iPads available for check out for in library use only for patrons 18 years and older.  Present a valid ID and a library card in good standing at the information desk to check one out.

For more information, call the library at (605) 626-7097.

3. Does the public library offer technology help?

The public library offers 1:1 technology appointments for individualized support with basic technology needs.

The library website has free technology training through several online resources available 24/7.  Topics range from beginner typing, navigating Facebook, using eBay and hundreds more. 

4. When is the library open?

Current hours are Mondays through Thursdays 9:00 AM to 8:00 PM and Fridays 9:00 AM to 6:00 PM.  Saturday and Sundays 12:00 PM (noon) to 4:00 PM.

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Mosquito Control

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1. How does Aberdeen control mosquitoes?

The integrated mosquito management methods currently employed by Aberdeen Mosquito Control and endorsed by the CDC and Environment Protection Agency are comprehensive and specifically tailored to safely counter each stage of the mosquito life cycle.

A successful mosquito management program should include the following:

• Larval and adult mosquito sampling


• Source reduction


• Biological control using native or introduced predators and parasites of mosquitoes


• Larviciding and adulticiding, when indicated by surveillance


• Resistance monitoring


• Disease surveillance in mosquitoes, birds, horses, and humans


• Public education

2. What is adulticiding?

Adulticiding is controlling mosquitoes in their adult stage. The most common method of adulticiding is ultra-low volume (ULV) spraying. ULV spraying is the process of putting very small amounts of liquid into the air as a fine mist of droplets. These droplets float on the air currents and quickly eliminate mosquitoes that come into contact with them. ULV adulticides are applied when mosquitoes are most active - typically early evening or pre-dawn.

3. What is larviciding?

Larviciding is controlling mosquitoes in their larval stage. Control of larval mosquitoes is the backbone of the Aberdeen Mosquito Control Program. Larvicides can be either biological or chemical products. Larvicides are applied directly to water sources that hold mosquito eggs and larvae. When used well, larvicides can help to reduce the overall mosquito population by limiting the number of new mosquitoes that are produced.

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Northern State University (NSU) Campus Officer

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1. Is it safe to walk on campus at night?

Yes, provided you take these simple steps to enhance your safety:

• Be alert to suspicious people or circumstances. If something or someone doesn’t seem right to you, go to a well-lit, populated area and notify the police.


• Travel in well-lit, well-traveled areas and try not to walk alone.


• Familiarize yourself with the locations of the courtesy phones around campus. If you ever have a problem, dial 9-1-1.


• Remember that most crimes on campus occur from around 1:00 am to 3:00 am and involve alcohol.

2. Who should I contact if I lock my keys in my NSU office?

First, try to contact NSU Facilities Management at (605) 626-7779. If no one is available, try contacting the NSU Heating Plant at (605) 626-2672. If no one is available at either Facilities Management or the Heating Plant, call the NSU officer at (605) 380-8925 or (605) 626-2474.

3. Where is the office of the NSU officer located?

The NSU officer's office is in the Residence Life Office on the second floor of the Student Center.

4. How do I contact the NSU officer?

You can contact the NSU officer at her office at (605) 626-2474. You can also reach the NSU officer's cell phone at (605) 380-8925.

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Parks, Recreation & Forestry

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1. Where are the Parks, Recreation, and Forestry offices located?

The offices are located in the Aberdeen Recreation and Cultural Center at 225 Third Avenue Southeast. The Aberdeen Recreation and Cultural Center (ARCC) is one block east of Aberdeen City Hall. There is a parking lot on the south side of the facility off of Third Avenue for your convenience and also parking on the north side of the building on Second Avenue. View Location via Google Maps

2. What are your office hours?

Our office hours are Monday through Friday, 8:00 am to 5:00 pm. The Aberdeen Recreation and Cultural Center (ARCC) office, also located in this complex, is open till 9:00 pm Monday through Thursday, from September through May. In the summer months, the ARCC office is open on Tuesday evenings only.

3. Do you have gift certificates available?

Gift certificates are available for a wide variety of activities such as recreation programs, aquatic center season passes, golf course season passes, and Storybook Land ride punch cards. If you have an interest in a gift certificate, please contact the Aberdeen Parks, Recreation, and Forestry Department at (605) 626-7015.

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Planning, Zoning & Code Enforcement

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1. How do I get a sign permit for my business?

Contact the Planning and Zoning Department at (605) 626-7017. Some of the information you will need to provide is found here.

2. Where can I get a Zoning map?

Zoning maps are found here.

3. Can I have a business in my home?

Contact the Planning and Zoning Department at (605) 626-7017.

4. Where is the Planning and Zoning Department located?

The Planning and Zoning Department is on the third floor of City Hall, located at 123 South Lincoln Street.

5. How do I find out what my property is zoned?

City zoning maps are available here.

6. What are my setbacks?

Primary and Accessory Structure setbacks may be found here.

7. What is Zoning?

A brief description of zoning in Aberdeen can be found here.

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Police

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1. Is there a curfew in Aberdeen?

Yes.  It is a petty offense for any person under 18 years of age or younger to be at any public place when not accompanied by the minor’s parent or guardian or an adult designated by the minor’s parent or guardian between:  
 
 (1) The hours of 10:30 p.m. and 6:00 a.m. of the following day, except on Fridays and Saturdays.  
 (2) The hours of 11:30 p.m. and 6:00 a.m. of the following day on Fridays and Saturdays.

2. Where is the courthouse?

Brown County Courthouse
101 First Ave. SE
Aberdeen, SD 57401

Office hours are Monday through Friday, from 8:00 am to 5:00 pm.

3. Where do I register my bike?

Bikes can be registered at the City Treasurer's Office:
123 S. Lincoln St.
Aberdeen, SD 57401

The cost is $2 for the life of the bike.

4. Does the Aberdeen Police Department hold police auctions?

The city tries to hold annual actions for surplus city property.  Contact the city manager’s office for further information.

5. Does the Aberdeen Police Department have a lost and found?

The Aberdeen Police Department does hold lost and found keys and eyeglasses in the front lobby:
114 2nd Ave. SE
Aberdeen, SD 57401
Additional found items are logged in and kept in the APD Property Room.

6. Where do I license my pet?

Please license your pet at the City Treasurer's Office:
123 S. Lincoln St.
Aberdeen, SD 57401

Registration fees are $7 per year for an un-fixed pet and $3 per year for a fixed pet. There is a $55 fine for an unregistered dog or cat.

7. How can I request our street be closed for a block party?

Block party requests must be made at a City Commission meeting, which are held every Monday night at City Hall, located at 123 South Lincoln Street. Please call the city auditor’s office at (605) 626-7023 to be placed on the agenda. 

You can also fill out a Street Use Request Form on our website under "Forms" or also available at the Police Department.

8. Who do I contact regarding an officer’s actions?

If you would like to compliment or complain about an officer’s actions, you must submit your comments in writing. Please complete and return an Officer Complaint Form.

9. Is it legal to use fireworks within Aberdeen city limits?

No, you will be cited and must appear in court if you violate this ordinance.

10. How can I ride along with an Aberdeen Police Department officer?

To request a ride-along, please complete and return a Ride-Along Request Form.

11. How do I get a copy of a police report?

To request a copy of a police report, please first fill out and submit the Public Record Request Form to the Records Office which is available on our website under "Forms" or at our office.  The Records Office will forward your request for reports to the City Attorney for approval for release.  No reports can be released for any open and active cases.  If your case involves a current arrest or was recently sent to the State’s Attorney’s Office, you may need to contact the State’s Attorney’s Office at (605) 626-7130.  
To obtain a copy of a vehicle accident report, please call Accident Records at (605) 626-7059.  If you have questions regarding release of records, you may call the Records Office at (605) 626-7060.

12. Where can I be fingerprinted?

Fingerprinting is done at the Aberdeen Police Department Records Division by appointment for City Day Care providers: 114 2nd Ave. SE Aberdeen, SD 57401.  Please call (605) 626-7995 for an appointment. 

Fingerprinting for shoplifting violations and for children’s safety and identification is also available. All other fingerprinting such as for employment purposes is done at the Brown County Sheriff’s Office: 22 Court St. SE Aberdeen, SD 57401, (605) 626-7100.

13. How do I request a presentation by a police officer?

For presentations on the Northern State University campus, please call (605) 626-2474. For all other presentations, please call (605) 626-7000.

14. Can I get an Aberdeen Police patch for my collection?

No, at this time we do not exchange patches. 

15. How long do I have to shovel my sidewalk after a snowfall?

It is the duty of owners of any real property fronting or abutting upon any sidewalk to keep the sidewalk free and clear from snow and ice at all times. Property owners have 48 hours after the snowfall has stopped to remove snow and ice from their sidewalk. Owners of corner lots are responsible for clearing the sidewalk through to the street. If snow and ice has not been removed within 48 hours, the city may remove the snow and ice and assess costs against the property owner. The owner may also be cited for noncompliance and fined.

To report someone for not clearing their sidewalk, please call code enforcement at 626-7017.

16. Is it legal to shovel, blow, or blade snow into the street?

Residential Areas: No, it unlawful to do this at any time, either before or after the plows have gone by.

Commercial Areas: It is unlawful for the owner of any commercial real property to blade or shovel snow from their real property into any street or public ground.

Exception: Property owners in Zone 1 with a zero setback from the sidewalk may shovel or blade snow from the abutting sidewalk into the street prior to the completion of Zone 1 snow removal operations.

To report someone unlawfully blowing, shoveling, or blading snow into the street, please call dispatch at 626-7911.

17. How can I find out if and when snow removal will be taking place?

Please visit the emergency alerts section on the home page of the city website or click on Notify Me  to sign up for email or cell phone alerts or both. Maps and schedules are available at the Police Department and at the Public Works Department. You may also call the Public Works Department at 626-7010 for a voice recording of snow removal operations at any time. Snow removal announcements are also made on the radio, TV, and in the Aberdeen News as time permits.

18. How can I find out about street sweeping schedules for my area?

Maps and schedules for street sweeping are available at the Police Department and at the Public Works Department. You may also contact the Public Works Department at 626-7010, or call the Parking Division during office hours at 626-7053. Street sweeping normally begins toward the end of April and continues until the end date is officially announced. Streets per area are swept once per week on the same day according to the schedule.  Street sweeping is now done between the hours of 4:00 a.m. and 4:00 p.m.  Please clear the streets for street sweeping so the sweepers can properly clean the streets.  

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Public Works

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1. Who is responsible for the curb stop on my service line and what is the Utility Services Warranty Program?

The property owner is responsible for the water service line, including the curb stop. The curb stop is a valve located on your service line, and it serves as a safe guard to shut your water service off during emergencies or maintenance needs. Property owners now have an opportunity to purchase Service line warranty coverage for their Water and/or Sewer Service lines. North American Warranty, Inc. was selected to work with City residents for this option. To learn more about the water line or sewer line warranty programs or to enroll, simply call 1-844-257-8795, Monday through Friday from 9:00am - 5:00pm to speak with them directly. In addition, residents may also visit www.SLWofA.com for additional information.

Visual Example of Service Line

2. What causes rusty water, and who do I call if it occurs at my home?

Rusty water is typically caused by a rapid change in velocity in a watermain. This velocity change dislodges some built-up materials that have attached to the inside of the watermain. Call the Public Works Department at (605) 626-7010, and someone will be dispatched to flush the main.

3. What causes a watermain to break?

Watermains often break due to a weakness in the pipe material. Changes in the ground around the pipe, such as moisture content or cold temperatures, are enough to show the weaknesses. Most weakness is due to the age of the pipe.

4. What causes sewer backup, and who should I call if it happens at my home?

Sewer backup can be caused for a variety of reasons. Most commonly, backups are caused by tree roots entering the service line. If you have sewer backup, call the Public Works Department at (605) 626-7010, and they will check the sewer main. If the problem is in the city's line, the line will be jetted immediately. If it is in the service line, the property owner will be advised of the situation.

5. What should I do if I see water dripping from my water meter?

If there is water dripping from your water meter, call the Public Works Department at (605) 626-7010, and someone will be dispatched to your location to have the meter repaired or replaced at no cost to you.

6. Who should I call if I suspect I have excess water usage?

If you suspect excess water usage, call the Public Works Department at (605) 626-7010. The city's Meter Division has equipment available to help the property owner determine if they have a leaky toilet, faucet, or pipe that is wasting water.

7. What causes water to back up in the city's holding ponds during heavy rains?

The city's water pumping systems are designed to work with the holding ponds so that downstream piping systems and streams are not overwhelmed by extreme volumes of water during heavy rains.

8. How does the city know whether its lift stations are working or not?

Most of the city's lift stations are monitored by a supervisory control and data acquisition (SCADA) monitoring system. If a malfunction takes place, the system notifies personnel to advise them of the problem.

9. How are pumping stations enabled to continue working during long-term power outages?

The city has installed backup generators at a few of our major pumping systems. We also have portable generators ready to mobilize to smaller lift stations to keep them operating during outage periods.

10. How is the city's recycling program set up?

Any property owner currently receiving solid waste collection services from the city also has recycling services available to them. A monthly fee of $2.50 is billed to the property for this recycling service. Recyclable items accepted through this service include #1 and #2 plastics, aluminum, ferrous metals, office paper, and news print. For more specifics, call the Public Works Department at (605) 626-7010.

11. Why does the city no longer collect yard waste?

The yard waste collection program cost the city between $20,000 and $40,000 more than was being collected in revenues from the sale of yard waste stickers. With the increase in use of mulching mowers, less property owners were using the service and it was no longer cost effective for the city to provide the service.

12. How can the city collect two days worth of garbage in one day after holidays? Why doesn't the city do it that way all the time to save money?

The city performs double collection of garbage when national holidays occur during the week. The Public Work Department's solid waste crew normally operates with three trucks. During double collection days, there are seven garbage trucks used along with about 10 additional people from other divisions in Public Works. Performing double collection of garbage during the holidays accommodates the holiday schedule but does not save the city money.

13. Why does the city have its streets swept so often?

Street sweeping is a best management practice that has been identified to help prevent sediments from entering Moccasin Creek. Approximately 2,000 tons of material are removed from Aberdeen streets annually.

14. How often are streets seal coated?

The city provides full patching and seal coating for every city street on a seven-year cycle. The city's street crew also patches the remainder of the community's streets as needed throughout the year.

15. Why do manhole covers seem to sink every winter?

Manholes and their covers typically stay in the same place throughout the year. The frost action on the pavement causes the pavement to rise due to expansion of water in the soil below, which often looks as though the manhole cover is sinking.

16. How can I apply to use a fire hydrant meter for construction

Contractors who would like to apply for the use of a City owned fire hydrant meter to supply water for large construction projects may call the Public Works office by phone (605-626-7011), or in person at the Public Works Office. Once the application has been approved the $500.00 cash or check deposit must be paid before the hydrant meter is installed by Utility Personnel. For more information regarding hydrant meter use contact Public Works 605-626-7011.

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Recycling

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1. How do I recycle in the City of Aberdeen?

Remove and throw away lids, then rinse all plastic bottles, steel and aluminum cans, and place directly in your blue recycling bin. These materials do not need to be kept separate. They are sorted during collection. All papers can be placed in paper sacks and positioned so the material will not blow out. Put the blue bin curbside on your scheduled trash pick-up day by 7:00 am. Recyclables will not be picked up in the alleys.

2. What is corrugated cardboard?

Corrugated cardboard is thick cardboard mostly used for boxes. It is easy to identify by its squiggly center core.

3. What if I have more recycling than what fits in my bin?

Fill your bin and put excess recycling in labeled boxes or a labeled container of your choosing, behind your bin. Make sure your blue bin is easy to see from both directions on your street. The collection crews know you have recycling to pick up when they see your blue bin.

4. Do I have to remove the labels from my recycling items?

Labels do not have to be removed from any recyclables. All recyclables need to be rinsed and lid free.

5. Can I drop off recyclables at the recycling center?

If you have a large quantity of recyclable materials or are not currently on a collection route, you may drop items off at the recycling center, located at: 1520 Brown County 19 N in Aberdeen. Recycling center is open 7:30 am to 3:00 pm Monday thru Friday, and closed Saturdays and Sundays. For more information, please contact Dependable Sanitation at (605) 225-9316.

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Reporting Crimes

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1. How can I identify my belongings to prevent theft?

To identify your belongings:

• Engrave your initials or social security number on them, record serial number information, and take videotapes or photographs of the items.


• List your valuables by serial numbers and identifying features on an inventory sheet. This sheet should be kept separately, in a safe place, like a safe or safety deposit box.

Visit our Crime Prevention pages for more information.

2. How can I report a hate crime?

Hate crimes are very serious and traumatic incidents. When these crimes are occurring, they should be reported to the police immediately by calling 9-1-1. If you are the victim of a hate crime, but it is not life-threatening, please call the Aberdeen Police Department at (605) 626-7911.

3. How can I obtain a restraining order?

Paper work for a restraining order can be obtained at the courthouse, or through the assistance of a lawyer.

Please note: a restraining order does not allow an officer to arrest if violated.

4. How can I obtain a protection order?

Unlike a restraining order, a protection order gives an officer the ability to arrest violating subjects. A protection order is an order issued by a judge in cases of domestic violence. In order to obtain a protection order against an individual you must meet the following criteria:

• The individual you are filing the protection order against must pose a credible threat toward you


• The individual must be a family member, spouse or ex-spouse; be related by law; have lived with you; or have had a child with you


• The protection must be signed by a judge and served on the defendant before it becomes valid

Paperwork for a protection order may be obtained from:
Clerk of Courts Office
101 First Ave. SE
Aberdeen, SD 57401
Ph: (605) 626-2451

Safe Harbor
310 South Kline St.
Aberdeen, SD 57401
Ph: (605) 226-1212

5. What is a stalking protection order?

In order to obtain a stalking protection order, the victim must show that either they are being harassed by an individual or that they are being repeatedly followed. The victim must also be in fear of their life or bodily injury. A stalking protection order can also be obtained against a person that has previously assaulted the victim.

To obtain a stalking protection order, please pick up paperwork at the clerk of court's office at 101 First Avenue Southeast. For more information, please call the office at (605) 626-2451.

6. What can I do about annoying or threatening phone calls?

If you become a victim of annoying or threatening phone calls, please report them to the Aberdeen Police Department at (605) 626-7911. Your phone company may be able to assist in tracking the origin of the calls if they have a police report number.

7. How can I report child abuse?

To report child abuse, please call the Aberdeen Police Department at (605) 626-7911.

8. What can I do about identity theft?

If you become the victim of identity theft, it is important to act immediately to stop the thief’s further use of your identity. See our Crime Prevention section for specific details.

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Senior Center

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1. Is the Aberdeen Area Senior Center handicapped accessible?

Yes, the Aberdeen Area Senior Center is handicapped accessible, including three sets of restrooms and the Peg Lamont Annex, which is connected to the lower level by stairs and a wheelchair lift.

2. What are the membership dues and age limit?

The dues are $30 for the calendar year. The age limit is 50 and over.

3. How does the Meals on Wheels program differ from Senior Meals?

Meals on Wheels is a program operated in conjunction with Avera St. Luke’s Hospital to provide special diet meals (cardiac, low sodium, diabetic, etc.), to those in the community with specific dietary needs. Meals are prepared at the hospital with the Aberdeen Area Senior Center handling administrative duties. Meals are home-delivered for a set fee and are billed to seniors at month’s end.

The Senior Meals program is a federally funded program for those 60 years of age and over who have regular diet needs. Meals are served at several sites in the community and the Aberdeen Area Senior Center is one of them. Meals are also home-delivered by volunteers. The cost is based on the client’s ability to pay.

Both programs deliver meals Monday through Friday, except on holidays.

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Traffic Nuisances

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1. How do I report a traffic collision?

In case of an emergency, please call 9-1-1. In a non-emergency situation, please call the Aberdeen Police Department at (605) 626-7911.

2. Should I leave my car in its final resting place after a traffic collision?

Yes, if possible you should leave your car in the same position.

3. Does the investigating officer at a traffic collision determine who is at fault at the accident scene?

No, an officer will only determine if traffic ordinances were violated and issue citations where violations have been determined

4. Where do I get a copy of my accident report?

Major report copies are $5 each, and minor report copies are $3 each. To obtain a copy, please visit the Accident Records Division at the Aberdeen Police Department:
114 2nd Ave. SE
Aberdeen, SD 57401
(605) 626-7995

5. Where do I pay my traffic citation?

Fines can be paid in person or by mailing a check along with the summons to:

Clerk of Courts
Brown County Courthouse
101 First Ave. SE
Aberdeen, SD 57401

6. Am I entering a plea of guilty when I sign the traffic summons in front of the officer?

No, you are only promising to appear on or before the date noted on your traffic summons. You will have until the court date to either pay the fine or appear in court.

7. How long do I have to pay my traffic citation?

You must pay the citation by the court date listed on the ticket.

8. How can I contest a traffic citation?

You may contest your traffic citation by going to court on the date listed on the citation. You will be able to plead your case before a judge and question the officer.

9. What if I don’t pay the ticket and don’t appear in court on the date specified?

If you do not appear in court on or before the assigned court date, a “failure to appear” charge will filed against you and a warrant for your arrest will be issued. The fines and fees for this action will be determined by the judge and will be added to your previous fines.

10. Can I get a different court date from the one specified on my traffic citation?

If you are unable to appear in court on the scheduled date, you can request a new date at the Clerk of Court's Office:
101 First Ave. SE.
Aberdeen, SD 57401
(605) 626-2451

A request must be made at least one day prior to your initial court date.

11. What does it mean if my traffic citation is marked “must appear?”

If you receive a citation that has been marked “must appear”, you must be in court at the date and time specified. You cannot pay the fine prior to your court appearance.

12. Is there a dress code in the courtroom?

Yes, everyone is required to wear shoes. Men are required to remove their hats. No tank tops, open shirts, or T-shirts with obscenities are allowed.

13. What do I do if I lost my traffic citation?

If you lost your traffic citation, please contact the Clerk of Court's Office at (605) 626-2451.

14. Where can I pay my parking ticket?

If the City of Aberdeen issued you a parking ticket, you can drop your payment in any of the yellow ticket drop boxes throughout the downtown area, you can drop it in the 24-hr. ticket drop box located in the main entrance to the Police Department, you can mail it to the Parking Division, or you can stop by the Aberdeen Police Department, Monday through Friday, between 8:00 am and 5:00 pm to make payment in person:

Parking Division
Aberdeen Police Department
114 2nd Ave. SE
Aberdeen, SD 57401
(605) 626-7053

15. How long do I have to pay my parking ticket?

You have 72 hours from the time the ticket was issued to pay the fine. The fine amount is listed on the ticket. After the 72-hour period, late fees and penalties are added to the initial cost of the ticket, and a summons may be issued for you to appear in magistrate court.

16. What do I do if I lost my parking ticket?

To resolve a lost ticket, please call or visit the Parking Division of the Aberdeen Police Department, Monday through Friday, between 8:00 a.m. and 5:00 p.m.:
114 2nd Ave. SE
Aberdeen, SD 57401
(605) 626-7053

Please have your vehicle license number and vehicle description available.

17. How can I get my car out of impound?

If your vehicle is cleared from an investigation, bring a paid receipt from the towing company to the Aberdeen Police Department:
114 2nd Ave. SE
Aberdeen, SD 57401

If the vehicle needs to be towed from the impound, you must make and pay for the towing arrangements.

18. How can I find out if my vehicle has been towed?

For a list of towed vehicles, please call dispatch at (605) 626-7911.

19. How can I report an abandoned vehicle?

To report an abandoned vehicle, please call dispatch at (605) 626-7911. An officer or patrolman will be sent to check the vehicle.

20. What can be done about illegally parked vehicles, such as those blocking a driveway?

To report an illegally parked vehicle, please call dispatch at (605) 626-7911. An officer will be sent to check the status of the vehicle.

21. What should I do if my car is stopped by a police officer?

Please follow the following procedure when being stopped by an officer:

• If you are driving a motor vehicle and an officer signals you to stop, you must pull over.


• Stay in your car. If it’s dark, turn on the interior light. Do not leave your car until directed to do so by the officer.


• Relax. Don’t make any sudden movements or reach for items inside the vehicle, which could be construed by an officer as a potential threat to his / her safety.


• Keep your hands on the steering wheel.


• Wait for the officer to approach your vehicle.

22. Are the Aberdeen Police Department’s traffic stops recorded?

Yes, most of the Aberdeen Police Department’s traffic stops are video/audio recorded.

23. Why do officers appear to be “sneaking up” on the driver of a stopped car?

For the same reason an officer will shine their lights into a car at night - safety. The officer’s actions during a traffic stop are guided by the fact that several police officers are assaulted and killed each year during traffic stops. Our goal is to protect you, the motorist, and to ensure our own safety.

24. Why do additional officers show up for a traffic offense?

It is not uncommon for officers who are in close proximity to back each other up, even if they are not requested. This is just a routine safety measure.

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Transportation

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1. When can I schedule a ride?

Your ride must be scheduled at least one day in advance. Call Ride Line at (605) 626-3333 by 4:00 pm the day before your appointment to schedule your ride.

2. Do you still have connections with the bus lines?

Aberdeen Ride Line is a depot for the Jefferson lines. We can also help you with scheduling a ride anywhere in the United States, Canada, or Mexico.

3. If I am traveling by bus, can I leave my car at the bus station?

Yes, Aberdeen Ride Line has parking available for those taking a bus trip.

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Wastewater Treatment Plant

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1. Where does all of the sewage come from?

Sewage (or more correctly, wastewater) comes from all of the users of the Aberdeen wastewater collection system (or sanitary sewers). Any dwelling, business, or industry located in Aberdeen or connected to the collection system discharges waste to the Wastewater Treatment Plant.

2. What items should never be flushed down the commode?

A note from the Water Reclamation (Wastewater) Facility
Don’t be fooled. Flushable items are not flushable!
Many products these days are marketed as flushable. From disposable toilet bowl cleaners to wipes that clean your “bum”. The City of Aberdeen Public Works Department and Water Reclamation Facility (Wastewater Treatment Plant) want you to know that these items can’t be flushed. Some of these items claim they dissolve enough to make it down your toilet but, they re-form once they enter the sewer and can cause sewer back up and damage pumping equipment.
The City of Aberdeen has compiled a list of the items that don’t dissolve in the sewer and can cause sewer backups in your home or neighborhood.
DO NOT FLUSH LIST.
• diapers
• paper towels
• facial tissue
• cotton swabs
• baby wipes
• adult wipes
• medicated hygiene wipes
• hair
• gum wrappers
• candy wrappers
• facial pads
• dental floss
• floss picks
• cigarettes
• cotton balls
• scoops of kitty litter
• women’s hygiene products
• all purpose cleaning wipes
• disposable toilet wand pads
• adhesive bandages
• condoms
• makeup remover wipes
• shower body wipes
Please remember, your toilet is not a trash can.

3. Where can I find the Sewer Use Ordinance?

Chapter 25 of the Revised Ordinances of Aberdeen is commonly called the Sewer Use Ordinance. Sewer Use Ordinance

4. Why shouldn't I discharge my sump pump water to the sanitary sewer?

Sump pump water from basement sumps is clean water and can / should be pumped outside to the storm sewer. The discharge of sump water puts undue stress on the sanitary sewer system and Wastewater Treatment Plant. Sump water adds additional pumping costs and treatment costs that could otherwise be used for replacing sewer lines.

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Water Plant

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1. Why does my water look white when it comes out of the tap but clears up after a little while?

The water may look white due to a high concentration of very small air bubbles, which eventually rise to the top and pop resulting in clear water. This is most common in the winter when the water is cold, but can happen any time.

2. Why does ice made from tap water have a white substance that settles to the bottom of my drinking glass?

As water freezes, the hardness minerals in our water are forced to the center of the ice cubes. When the ice cubes melt, these nontoxic, highly concentrated minerals are heavy enough to settle to the bottom of your glass.

3. Why do we have full-time watering restrictions?

Watering grass and other plants during hours with low evaporation rates ensures most of the water being used will actually be available to the plants, which results in healthier plants. Healthy plants are more drought resistant. The permanent restriction encourages good watering habits and healthy plants so if other measures are required your plants will be able to withstand the stresses better.